Michael G. Manes
Square One Consulting
625 Weeks Street
New Iberia, LA 70560
Cell: 337-577-3885
E-mail: squareoneconsulting@cox.net

Employment History

• U.S. Army (1971 – 1972) – Fort Polk, LA and Heidelberg, Germany
• General Adjustment Bureau (1973 – 1974) – Baton Rouge, LA
• Cuna Mutual Cumis Insurance (1974 – 1975) – Baton Rouge, LA
• Bynum, Grace, and Joffrion Agency (1975 – 1978) – Baton Rouge, LA
• Wright and Percy Agency (1978 – 1981) – Baton Rouge, LA
• Omni Group Agency (1981 – 1988) – Baton Rouge, LA
• Citizens Bank and Trust (1988 – 1993) – Plaquemine / Baton Rouge, LA
• LSU – Adjunct Faculty (1988 – 1998) – Baton Rouge, LA
• Square One Consulting (1993 – present) – Baton Rouge / New Iberia, LA
• Louisiana Managed Healthcare Association (1994 – 1999) – Baton Rouge, LA

Education – Academic / Professional

• University of Southwestern Louisiana – B.A. (Political Science)
• General Adjustment Bureau – Basic Casualty School
• Cuna Mutual / Cumis – Agency Training (including OJT)
• Bellsouth – Telemarketing Training
• Certified Insurance Counselor (CIC)
• FAMEX (Fireman’s Fund) – Onsite - Training Program
• Property and Casualty Licensing Course – Louisiana
• Life / Health Insurance Licensing Course – Louisiana
• Annual Continuing Education – Louisiana Department of Insurance
• Miscellaneous Programs, Seminars, Workshops, CE Courses, etc. - Insurance, Marketing, Risk Management, Leadership, etc.

Experience -- Military / Business / Professional

• Spec. 5 - U. S. Army (Fort Polk, Louisiana and Heidelberg, Germany - 1971 - 72)
• Financial Services Delivery - Banks and Insurance Coordination (18 years)
• Planning, Marketing, & Change Management Consulting (14 years)
• Insurance Agency Production / Management (20 years)
• Bank Insurance Officer (5 years)
• Developer of United States Tennis Association "Ad-In" Program
• Designer of Professional Insurance Agents of Louisiana E & O Program
• Developer of the Affiliate Program for Insurance Agency Acquisitions
• Developer of the Professional Insurance Exchange Marketing Organization
• Developer of the "Correspondent Agency" System
• Executive Director of Louisiana Managed Healthcare Association
• Voice Over Announcements

Experience – BancAssurance

• Bank Insurance Officer – Manager of Bank Agency (5 years)
• Developer of the Correspondent Agency System
• Creator of Financial Institution Planning Workbook
• Creator of Insurance Agency Planning Workbook
• Speaker on Bank / Insurance Distribution:
  • Association of Banks in Insurance – National Conference
  • First National Bankers Bank – State Convention
  • Professional Insurance Agents – State Convention
• Author of Articles on Banks in Insurance
  • Bridging the Cultural Divide – Banks in Insurance Report (11/93)
  • Interview – Banks in Insurance Report (3/92)
  • Miscellaneous Articles – The Agents Voice
  • Miscellaneous Articles – IMMS Consultants Program
• Consulting Experience – Facilitation of:
  • Communication Tools for Discussions of Bank Based Distribution
  • Strategic Planning by a Community Bank
  • Strategic Planning for a Bank-owned Agency
  • Acquisition of an Agency by a Community Bank
  • Establishment of a Joint Venture between an Agency and Bank
  • Development of Contracts for the Correspondent Agency System
  • Discussions with Regulators
  • Strategic Alliances for Bank Based Distribution
  • Carrier Relationships for Bank Based Distribution
  • Product Development for Bank Based Distribution
  • Direct Consultation with CFIC member banks
  • Rehabilitation of a Bank owned agency
  • Instructor of Risk and Insurance at Louisiana State University (10 years)
  • Approved Instructor - Certified Insurance Counselor Program
  • Approved Instructor - Pre-licensing / Continuing Education Insurance Courses
  • Faculty Advisor - Gamma Iota Sigma, LSU Insurance Society
  • Faculty Advisor - AIESEC - LSU Chapter
  • Excellence in Teaching Award – LSU Finance Department (1994 – 1995)
  • PSI Instructor - Advisory University (KPMG - Orlando / Chicago)
    • Issues Chairman for a 1991 Louisiana Gubernatorial Candidate
    • Charter Member of Louisiana Health Care Commission
    • Member of Louisiana Attorney General (Guste) Insurance Panel
    • Member of Louisiana House of Representative (Haik) Insurance Panel
    • Charter Member of Louisiana Education Advisory Council
    • Member of Governor’s (Foster) Task Force for State Group Benefit Program
    • Member of the Board of Advisors for Insurance Industry Issues to the College of Business Administration at Louisiana State
    • Member of the Board of Directors of the National College of Naturopathic Medicine -- Portland, Oregon
    • Member – U. S. Army War College – National Security Seminar (June 05 – 09, 2006)
    • Speaker – Cover The Uninsured Week Programs (Louisiana)
    • Vice President - AAIMCO (American Association of Insurance Management Consultants)
    • Chairman - Citizens for Auto Reform (C.A.R.)
    • Member of Board of Directors of Louisiana Consumers League
    • Member of Board of Directors (Consumer Representative) of Louisiana Health Insurance Association (High Risk Health Pool)
    • Recognized Speaker on Topics of Risk and Change Management, Insurance, Health Care, Leadership, Communications, etc. - including presentations to:
      • LSU Medical School - Practice Management Course
      • LSU Dental School – Practice Management Course
      • University of Oklahoma Medical Center
      • American Association of Periodontology - National Convention
      • Association of Banks in Insurance - National Convention
      • First National Bankers’ Bank (Louisiana) - State Convention
      • Professional Insurance Agents of Louisiana - State Conventions
      • Independent Insurance Agents of Louisiana – State Convention
      • Independent Insurance Agents of Oklahoma – State Convention
      • Louisiana / Mississippi Hospice Associations - State Conventions
      • Louisiana Society of Association Executives - State Convention
      • Louisiana State Medical Society – Leadership Conference
      • Mississippi Managed Health Care Association
      • Professional Insurance Marketers Association – National Convention (2X)
      • HOBY Leadership Program – Keynote Speaker (Louisiana)
      • Numerous other local, state and regional presentations
    • Recognized Columnist / Writer on Issues of Insurance and Risk Management, Change Management, Communications, and
    • Author of the FINE PRINT - Baton Rouge Executive Digest
    • Author of TALKING BUSINESS - Louisiana Business Journal
    • Author of WISE IDEAS - Agent’s Voice Magazine
    • Contributing Writer - Bests’ Review
    • Contributing Writer - Banks in Insurance Report
    • Contributing Writer – IMMS Key Consultants Program
    • Contributing Writer – Program Business
    • Other local and regional publications

  Public Policy / Public Outreach / Industry Leadership

  University

  Consumer Advocacy

  Communications - Public Speaking / Publishing

  Organizational Therapy

  REFERENCES: Available Upon Request

Experience – Academic